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Frequently Asked Questions

 

GENERAL

Yes there is an amenity fee. Daily amenity fee ($37/night) inclusions:

Access to a PC and printer at the front desk
Adopt a fish program
Chilled fruit-infused water in lobby
Coffee service in lobby – 6 a.m. to 9:30 a.m.
Daily local newspaper (available on every floor)
Electronic water dispenser in lobby
Fitness center access – 5 a.m to 9 p.m.
Fresh whole apples – available at the front desk in the mornings
Heated saltwater swimming pool
In-room coffee and tea packets replenished on request
In-room safe
Lei making class (Mondays; 10 a.m. to 11 a.m.; sign up at front desk)
Local and toll-free calls
Made in Hawaii fruit-flavored shortbread cookies at departure
Manager’s wine and cheese reception (Mondays, Wednesdays, & Fridays; 5 p.m. to 6 p.m.)
Shell lei greeting at check-in
Use of barbecue grills – 9 a.m to 9 p.m.
Use of beach chairs, beach and pool towels
WiFi access throughout the property

Check-in is at 3pm, check-out is at 12pm. Early check-in and late check-out are based on availability and may cost additional fees. Please check with the Front Desk at check-in for availability.

Yes overnight valet parking is available for $40 per night with in and out privileges.

Our housekeeping service is provided every third day. If you require additional items or fresh linens before your scheduled service, please contact the front desk, and we will be happy to assist you.

We do not provide airport transportation. Please give us a call at 808-955-6000 and our team and provide some airport transportation options.

Yes, luggage storage is available.

Yes they are first-come, first-service and free of charge

We offer rollaway beds for an additional $30 per night, plus tax.

Please provide your information here and we will be in contact with further information.

POLICIES

We allow service animals at Luana Waikiki.

Reservations require a deposit equal to the value of the first night’s room and tax charges at time of booking.

All rooms are non-smoking, but there is a designated smoking area right outside of the lobby.

AMENITIES

Open daily from 9:00 am to 9:00 pm

Open daily from 5:00 am – 9:00 pm

Open daily from 9:00 am to 9:00 pm

Our studio suites and suites have microwaves.

All rooms have mini refrigerators to use during your stay.

Yes, each room has a safe.

Beach and pool towels are available and included as part of the amenity fee.

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